'A bunch of red tape': Student-loan borrowers can't get clear answers from the companies that manage their debt
· businessinsider.com
Student-loan borrowers are trying to navigate Trump's repayment overhaul while facing hourslong hold times and conflicting information from servicers.
Jessica Salmi waited nearly an hour on hold before her call was disconnected. Jason Marques' servicer can't say if his next student-loan payment will be $100 or...