Agency Growth Numbers May Be Misleading You
· insurancethoughtleadership.com
Revenue growth masks a retention crisis costing agencies millions in enterprise value and leaving half their book vulnerable to churn.||Enrollment volume masks a retention crisis costing agencies millions in enterprise value and leaving half their book vulnerable to churn.
I spend a lot of time with agency principals at very different stages of growth. Some are running lean operations in a single market. Others are managing multi-...