AI Won’t Fix the Agency. Re-architecting It Will

The insurance agencies capturing disproportionate value from using AI are restructuring their workflows. Here are some ways that leading agencies operate differently by leveraging AI.||For years, insurance agents and brokerages have pursued growth using a familiar model: Add producers, expand carrier relationships, and absorb the operational load through incremental hiring or outsourced support. When pressure builds, they introduce technology to accelerate individual tasks.That model is now breaking under the burden of the way agencies actually operate.

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