Backstory Retiered Its Entire Customer Base in 3 Days. The Same Exercise Used to Take Five Teams a Quarter.
· saastr.com
Haya Kamola on running an account tiering analysis with connectors, custom signals, and four rounds of iteration, live at SaaStr AI Day Haya Kamola leads customer success at Backstory, and spent he…
Backstory Retiered Its Entire Customer Base in 3 Days. The Same Exercise Used to Take Five Teams a Quarter.
Haya Kamola on running an account tiering analysis ...