Can a bank be held liable if you voluntarily transfer money to a scammer? Here's what Consumer Commission says
· livemint.com
A consumer commission held a bank liable for failing to act on suspicious transactions after a woman lost nearly ₹6.93 lakh in a FedEx parcel scam. Despite OTP-authorised transfers, the bank was ordered to refund the amount along with interest and compensation.
Most online scam victims believe that once they have voluntarily transferred money or completed an OTP authentication, they cannot get that money refunded by th...