Fusion CX Eyes Major Growth With AI, Prepares For IPO
· rediff.com
Customer experience firm Fusion CX is significantly investing in AI-enabled services and data infrastructure, aiming to increase its share in total turnover to 25% within 12-18 months. The company, which reported a turnover of Rs 1,818.13 crore in FY26, is preparing for an IPO of Rs 800-1,000 crore in October, driven by organic growth, acquisitions, and its AI strategy.
Discover how customer experience firm Fusion CX is strategically leveraging AI-enabled services and data infrastructure to boost its turnover to 25% and prepare...