How does RBI maintain a near-perfect, time-bound, technology-driven public services delivery record?
· livemint.com
The central bank received 21,937 fresh applications under its Citizen's Charter in July and processed 20,628, with 99.9% disposed of within the prescribed timelines. Only 19 applications were delayed, while 99.4% of the 3,258 pending applications were within the stipulated timelines.
Why are application volumes rising?
Fresh applications have been rising after a dip in May. Applications fell from 18,270 in April to 16,846 in May, before rec...