IRDAI’s insurance reforms: Why fixing commissions matters more than tracking sellers
· economictimes.indiatimes.com
Some carmakers sell vehicles without a spare wheel, offering just a puncture repair kit instead. Nobody proposes a register of the salesmen who sold these cars because we know the choice was made above their level. The agent sitting across from an insurance buyer is in the same position, as he’s not the author of the incentive he answers to but merely its executor.
Incentive determines outcome
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