OpenAI’s ‘Friction’ email can put workplace woes in Sam Altman’s inbox
· livemint.com
As OpenAI continues to expand its workforce, the system is intended to help leadership identify organisational problems before they turn into entrenched bureaucracy — while also giving employees a direct route to escalate issues that they believe are blocking their work.
Employees at OpenAI have a little-known way to cut through the bureaucracy that can emerge as a company grows: email a special internal address labelled “fric...