RBI new ombudsman rules: Here's why you should act quickly
· livemint.com
The new framework empowers the ombudsman to issue interim, non-binding advisories to the regulated entity, requiring it to take action for full or partial resolution to enable quicker settlement.
Mehta said even the tightened 90-day timeline may work in customers' favour. A shorter window means banks are more likely to still have the relevant records on ...