RBI tightens loan recovery rules: EMI defaulters can't be harassed; strict norms on calls and phone-lock tactics
· livemint.com
Effective 1 January 2027, the new guidelines lay down detailed rules governing how lenders and recovery agents can communicate with borrowers, conduct field visits, and use technology to recover dues.
The Reserve Bank of India (RBI) has introduced a comprehensive loan recovery framework to protect borrowers from harassment while ensuring fair recovery practic...