<div class="at-above-post addthis_tool" data-url="https://www.retailgazette.co.uk/blog/2026/06/retailers-face-surge-in-ai-generated-fake-damage-claims-and-refund-scams/"></div>Retailers are being hit by a new wave of AI-powered refund fraud, as shoppers and organised crime groups use generative AI to create fake damage claims and convincing return scams. New data from global digital trust and fraud prevention platform Forter found that AI-generated damage claims are now the fastest-growing form of return abuse. The company...<!-- AddThis Advanced Settings above via filter on wp_trim_excerpt --><!-- AddThis Advanced Settings below via filter on wp_trim_excerpt --><!-- AddThis Advanced Settings generic via filter on wp_trim_excerpt --><!-- AddThis Share Buttons above via filter on wp_trim_excerpt --><!-- AddThis Share Buttons below via filter on wp_trim_excerpt --><div class="at-below-post addthis_tool" data-url="https://www.retailgazette.co.uk/blog/2026/06/retailers-face-surge-in-ai-generated-fake-damage-claims-and-refund-scams/"></div><!-- AddThis Share Buttons generic via filter on wp_trim_excerpt -->